Meaning
Supply chain models bypass traditional warehousing by routing products directly from the manufacturer to the end customer. Under a drop shipment arrangement, the retailer accepts payment for an order and instructs the supplier to deliver the product directly to the buyer. This method removes the retailer’s need to hold physical inventory.
It shifts the logistical burden directly to the manufacturer. Furthermore, this model allows retailers to offer a wider catalog of products without committing capital to upfront bulk purchases or leasing additional storage space.
Logistics Management
Shipping operations are managed entirely by the supplier while the retail brand remains on the packaging. Although drop shipment reduces warehousing costs for the retailer, it increases the retailer’s dependence on the supplier’s shipping speed and quality control. This dependence can lead to customer service challenges.
Financial Settlement
Payment flow starts with the customer paying the retail price to the retailer, who then pays the wholesale price to the supplier. The margin retained by the retailer under a drop shipment model is typically lower than the margin on stocking distribution. This difference compensates the supplier for the fulfillment burden.
Channel Conflict
Traditional distributors often object to these arrangements because they bypass the regional wholesale network. When a manufacturer offers drop shipment to online retailers, it can undermine the pricing structure of brick and mortar partners who must cover higher overhead costs. This tension requires careful territorial management.