Meaning
Disagreement between parties regarding whether a temperature sensitive product was exposed to conditions outside the allowed range requires a formal mediation process. A temperature excursion dispute usually arises when a shipment of pharmaceuticals or fresh produce arrives with sensors showing a breach of the cold chain.
Evidence Verification
Data logs from calibrated sensors provide the primary basis for determining which party is responsible for a loss. In a temperature excursion dispute, the claimant must prove that the deviation occurred while the goods were in the custody of the carrier. Deviations occurring during loading or unloading by the sender are typically excluded from such claims.
Liability Assessment
Contracts for refrigerated transport specify the temperature limits and the penalties for failing to maintain them. The resolution of a temperature excursion dispute often involves a calculation of the remaining shelf life of the product to decide if it must be destroyed or can be sold at a discount.
Insurance Claim
Third party underwriters require detailed reports. A successful temperature excursion dispute provides the necessary documentation to show that the loss was due to an insured event like a mechanical failure of the cooling unit. The insurer will often verify the maintenance logs of the vehicle to ensure that the equipment was in good working order before the transit began.